Support · 支援

Report a beta issue safely

Use the support channel included with your invitation. An operator can trace a request or payment without your plaintext secret.

Send this

  • Approximate time and timezone.
  • Page or API endpoint.
  • HTTP status and error type.
  • Generation or trace id for model requests.
  • Payment session id beginning with pay_ for credit purchases.
  • Expected result and actual result.

Do not send

  • API keys, passwords, one-time codes, card numbers, cookies, or recovery codes.
  • Private prompt content unless it is required and has been sanitized.
  • For urgent billing confusion, stop the affected key and ask the operator to pause paid testing.

中文摘要

請提供時間、頁面或 API endpoint、錯誤類型,以及 generation id、trace id 或 pay_ 開頭的 payment session id。請勿傳送 API key、密碼、驗證碼或卡片資料。